Contact us


Consistency is at the heart of every Snail ukulele, from neck profiles to overall playability. Once you experience one, you may find yourself starting a collection—each piece a work of art you’ll be proud to own.

If you do have any problems, please contact us using the form below.

Contact Form

If you'd like to check stock or availability, send something back to us or have a question regarding a certain model, use the form to get in touch. We're a small team but aim to get back to you within 24-48 hours.

All of our products are double tested before dispatch and quality checked.

You can return your item within 7 days, providing it contains the original box & packaging, labels and is the same condition it went out in.

If you receive a product damaged in transit or faulty. Please take photograph evidence of the damage and contact us. We will send out a replacement unit.

Your Tone. Your Style.